MakeMyTrip draws flak from netizens for 'insensitive' ad on Pakistani fans

The company drew flak with many describing the ad as ‘insensitive’ and ‘tone deaf’ and making light of a serious issue.

In an apparent attempt to cash in on the Indian sentiments that usually run high during a contest with arch-rivals Pakistan, MakeMyTrip took out a full-page newspaper ad offering special discount codes to Pakistani fans in India – applicable only if their team loses. The ad used the Sanskrit verse ‘Atithi Devo Bhava’ or “Guest is equivalent to God” –eliciting backlash from a section of the internet.

“An open invitation to Pakistani fans,” the MakeMyTrip ad began. “Dear neighbours, let’s take a moment and forget our rivalries. After all, it’s not every day that you visit us. Hope you won’t mind us playing a good host. It’s going to be a big day today

“So, staying true to the Indian tradition of ‘Atithi Devo Bhava’ we want to extend some heartfelt offers to you,” the ad continued before revealing its offer to fans:

“If Pakistan loses by:

10 wickets or 200 runs, get 50% off. Use code: BoysPlayedWell.

6 wickets or 100 runs, get 30% off. Use code: EkShaheenHaar.

3 wickets or 50 runs, get 10% off. Use code: NoMaukaMauka,” MakeMyTrip promised Pakistani fans.

Meanwhile, as the ad was called out for being 'zero on humour' and its condescending tone, hotel aggregator Homestays & Villas in a social media post distanced itself from the advertisement and held makemytrip solely responsible for this error, “We have no affiliation with this absolutely disgraceful advertisement published by makemytrip."

Homestays & Villas further stated that they do not serve Pakistan citizens, "Our country comes first before any business and we do not serving [sic.] our property to Pakistan citizens."

Reactions:

While there were Indian fans who gave amused reactions to the ad, a large section slammed it for being distasteful.

"To be sure, being crass and lacking grace is not a crime at all. You have every right to be as crass, coarse, and boorish as your heart wishes. But why make it an emulatable public stand, just to grab eyeballs, in the name of marketing? " asked a communication strategy consultant on a post on his X handle.

Former India cricketer Virender Sehwag, who was among those amused by the ad, posted in Hindi:  “Love and romance don’t bring the kind of joy that Pakistan’s defeat does… well played, MMT."

The Pakistan team is touring India for the first time since 2016 and played their biggest match of the World Cup against the home team at the Narendra Modi Stadium.

India defeated Pakistan by seven wickets in the mega-contest. The chase of 192 runs seemed a cakewalk for India as skipper Rohit Sharma scored 86 off 63 balls with the help of six fours and six sixes.