New research shows India emerges as a global leader in workplace AI adoption

The report found that one in five workers globally use AI almost every day, underlining how rapidly the technology has evolved into a routine workplace tool.

India has emerged as a global leader in this shift. A striking 41% of employees in India reported using AI nearly every day, while 80% said they use it at least multiple times a week — the highest levels recorded across all surveyed markets.

However, the findings also point to a growing disconnect between AI adoption and employees’ perception of productivity. While 30% of daily AI users reported being fully engaged at work, they were also four times more likely than non-users to say they feel less productive.

The trend suggests that as AI increasingly takes over routine tasks, many employees may feel their contributions are becoming harder to measure and evaluate.

This shift is particularly evident in India, where widespread adoption is already reshaping expectations around output, value, and performance.

Rahul Goyal said, “India is among the leading adopters of AI at work, but high adoption alone does not guarantee greater productivity. Many employees carry a quiet anxiety about the future of their careers and whether AI is making their contributions harder to measure.

“As AI takes on more routine and checklist-driven tasks, employees are increasingly focusing on work that requires judgment, creativity and human connection. This shift calls for a rethinking of how organisations define and measure productivity.

“Employers have a critical role to play in helping their workforce build confidence with AI, integrate it meaningfully into daily workflows and develop the skills needed to thrive alongside it. Ultimately, organisations that succeed will be those that invest in making their people more adaptable, not just more efficient.”

Frequent AI users report lower stress, stronger engagement

The report also found that AI usage can contribute to a more positive workplace experience.

According to the findings, only 11% of daily AI users reported experiencing negative stress — roughly half the rate recorded among non-users (23%).

Frequent AI users also reported stronger team dynamics. They were more likely to say they were part of a work team and more likely to describe themselves as being on the “best team” at work.

Daily users were also more likely than less frequent users to feel their jobs were safe from elimination, suggesting a strong link between regular AI use and job confidence.

Nela Richardson said, “AI is not only changing how work gets done, but also how people feel at work.

“Our data shows that frequent AI users report higher engagement and lower stress. But they also feel less productive. Employers that help workers transition to new ways of working with the technology can foster a workplace where AI feels less like a disruption and more like a teammate.”

India among top global AI adopters

AI usage continues to vary widely across regions, with India (41%), Nigeria (39%), and Vietnam (36%) leading globally in daily workplace AI adoption.

The report highlighted several trends shaping AI use across India:

Positive outlook: 31% of Indian employees believe AI will positively impact their job responsibilities in the coming year, the second-highest rate globally after Nigeria.

Knowledge workers lead: 37% of knowledge workers expect AI to positively influence their roles, compared with 21% of skilled task workers and 19% of repetitive task workers.

Younger employees dominate: Workers aged 18–39 are the most frequent users, with 43% using AI almost daily.

Women outpace men: 44% of women in India use AI nearly every day at work, compared with 40% of men.

Larger firms see greater adoption: Daily AI use rises with company size, with 54% of employees in large organisations (1,000+ employees) using AI daily, compared with 39% in mid-sized firms and 32% in smaller companies.

The findings underscore India’s position at the forefront of workplace AI adoption, while highlighting the need for organisations to rethink how productivity and employee value are measured in an AI-driven future.