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Indian Railways' initiatives to ease travel, especially in summer

Indian Railways' initiatives to ease travel, especially in summer

India Blooms News Service | | 18 Apr 2017, 03:54 pm
New Delhi, Apr 18 (IBNS): The Indian Railways has taken various initiatives for better passenger experience, especially during the summer months, the concerned ministry announced on Tuesday.

To ensure optimal utilisation of available accommodation, Indian Railways has initiated the following:

i) Finalization of first reservation chart at least four hours before the scheduled departure of the train.

ii) After preparation of first reservation chart, current ticket booking facility provided through any reserved ticket booking window as well as on internet till preparation of second reservation chart.

iii) Transfer of vacant available accommodation after preparation of second reservation chart to next remote location.

Other facilities to be provided online through IRCTC website:

a) Waitlisted passengers given the option of accommodation in any other train without payment of any difference of fare or grant of refund thereon under VIKALP scheme. This facility can also be availed for e tickets booked prior to April 1, 2017.

b) Tickets booked across reserved ticket booking window can be cancelled through IRCTC website or through 139.

c) In case of e tickets, boarding points can be changed through IRCTC website at least 24 hours before the scheduled departure of the train.

d) The facility of online booking of wheel chair provided free of cost to passengers.

e) The facility of online booking of retiring rooms through IRCTC website.

f) Disposable bedrolls can be purchased through IRCTC website.

g) E Catering introduced to increase food options available with passengers.

Image: IndianRailways Twitter