Aizawl leads India in cashless payment adoption for mobility services

The OMI Foundation's Ease of Moving Index (EoMI) India Report 2022 revealed that Kolkata ranks second in terms of the adoption of cashless payments for various mobility services among mega cities, reported The Assam Tribune.

However, the report also pointed out that none of the respondents in Kolkata who use smartphones have reported using three or more applications for either mobility or delivery services within the city.

The report stated that Jammu, which is classified as a "promising city," has limited digital adoption, mainly because of disruptions in the internet and mobile network, as well as the absence of digital mobility services.

The report gathered responses from 50,488 individuals residing in 18 cities throughout India.

Among the "promising cities," the study discovered that a greater percentage of respondents in Panaji utilized three or more on-demand delivery applications, while in Bhubaneswar, more respondents used three or more applications for commuting.

In terms of mega cities, the report identified Hyderabad as leading the way in the future of mobility due to its high adoption rate of cashless payments for various mobility services.

Although Kolkata ranked second in cashless payment adoption, none of the smartphone users in the city reported using three or more applications for mobility or delivery services.

According to the report, Surat ranks the highest among mega cities in terms of adoption of three or more applications for both mobility and delivery services.

In the "booming cities" category, Kanpur, Patna, and Lucknow have the highest adoption of cashless payments for various mobility services, while Nagpur has a higher percentage of smartphone users who utilize three or more applications for mobility and on-demand delivery services compared to other cities in the cluster.

The report also highlights Kochi's potential for the adoption of active and shared mobility, while Bhubaneswar stands out for providing a seamless mobility experience.

Ahmedabad has the highest willingness to embrace electric vehicles, and the report notes that public transport usage among women and trans/non-binary populations is highest in Ludhiana.

"Active and shared mobility choices have emerged as one of the key enablers of sustainable mobility, which when paired with technological innovation holds the promise of revolutionising how Indian cities move," OMI Foundation Trustee Harish Abichandani stated.

Aizawl is a top performer in clean mobility, while Jabalpur has the lowest mobility expenditure.

Overall, the report indicates that urban centers are increasingly moving toward active and shared mobility.