April 10, 2026 04:53 pm (IST)
Follow us:
Jet airways to provide fares, flight status via Twitter
Mumbai, Mar 3 (IBNS): International airline Jet Airways on Tuesday unveiled #JetInstant, an online feature that enables guests to access information on fares and flight status in real-time through Twitter.
The customer-centric initiative is part of Jet Airways’ strategy to simplify the travel experience and engage with guests on a real-time basis, an official statement said.
The initiative, developed in collaboration with Twitter and technology partner, TravelSpends, will see Jet Airways set a new industry benchmark in customer service.
Cramer Ball, Chief Executive Officer, Jet Airways said: “Innovation has always been a key feature in Jet Airways' operating philosophy and #JetInstant is another pioneering customer driven initiative.”
“By using digital and social media platforms, we will empower our guests with information that can help them plan their travel more efficiently and enhance their overall experience with Jet Airways,” Ball said.
Arvinder Gujral, Director, Business Development, Twitter India and SE Asia, said: “Twitter always has and will continue to encourage innovation on our platform. This is a first for us in the field of aviation in India and we congratulate Jet Airways for their creative use of Twitter.”
“As an organisation that prides itself on guest service, #JetInstant will allow Jet Airways to offer services with a personal touch and greater convenience," said Gujral.
To take advantage of #JetInstant, guests will first need to follow the official Jet Airways Twitter account @jetairways.
To get the flight status, guests can Tweet “@jetairways fltstatus ”. Within seconds, the update will be sent as a Direct Message (DM) to their Twitter account.
For LoFares details, guests need to Tweet “@jetairways lofares .
The #JetInstant service sends the lowest fare available as a DM with a direct link to complete the booking process seamlessly on jetairways.com.
Twitter users can Tweet @jetairways #JetInstant for any assistance with regards to the service.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
Tourist visa costs for Indians in 2026: What travellers should know
Sun, Apr 05 2026
Forget Goa, Himachal! Anand Mahindra recommends this secret hill station of Jharkhand
Sun, Apr 05 2026
Air India makes history again—First airline to launch flight service to Halwara. Check out the date
Fri, Apr 03 2026
Game-changer in aviation: ITA Airways joins Star Alliance—Travel will never be the same!
Fri, Apr 03 2026
Petals and Pillars – Mullick Ghat Photo Walk in Kolkata: Book Your Spot to Explore the City’s Flower Market and Riverfront
Fri, Mar 27 2026
Air India reconnects Delhi, Rome after six years with non-stop service. All details inside
Fri, Mar 27 2026