IIT Kharagpur develops ‘Matri Seva’ Software for Ramakrishna Mission Home of Services, Varanasi

The database software–Matri Seva–will work on patients’ particulars and it has been hosted in the Microsoft Cloud-based server to provide easy access to all the centres.

It is used for primary healthcare, mental healthcare, follow-up visits, management of chronic-disease conditions, medication management, health education and other clinical services.

Vivek Sanjivani Telemedicine Service is a real-time telemedicine solution that offers a virtual alternative to the in-person doctor’s visit.

It expands access to quality patient care, especially in regions with underserved populations.

It provides a way to cut down on healthcare spending and keep connected patients throughout the year. iMediX, the telemedicine system that was launched by the Computer and Science Department of IIT Kharagpur on 02 October, 2020 provided emergency healthcare services for the IIT KGP students, campus residents and employees which was further expanded to MSMEs for commercialization.

Its open-source version is named iMediXcare. The telemedicine system iMedix offers special telemedicine services through Vivek Sanjivani includes psychiatrist, ENT, Medicine, Oncologist and Community Medicine at the door step of the rural people.

Vivek Sanjivani, an initiative for Healthcare and Education of Ramakrishna Mission Home of Service, Luxa, Varanasi offers Telemedicine services through Twelve Centres in which six Stationary Telemedicine Units (STUs) are fixed at a place and six Mobile Telemedicine Units (MTUs) are roaming.

It provides Mother-Child, Primary Healthcare, Adolescence Healthcare, Community Mental Healthcare, Eye Check-up, General Movement Assessment in neonates and infants and distribution of Nutritional Food Supplements in three districts including one aspirational district of Eastern Uttar Pradesh and one aspirational district of Uttarakhand.

During 2022-23, Vivek Sanjivani served 27,875 patients through Stationary Telemedicine Units and Mobile Telemedicine Units and conducted Non-Communicable Disease Screening for 18,878 patients.

The telemedicine programs of Vivek Sanjivani are backed by a 195 bedded referral hospital of the Ashrama in Varanasi.

Speaking on Matri Seva, Prof. Jayanta Mukhopadhyay, the Lead Researcher of the open-source telemedicine software iMediXcare, IIT Kharagpur remarked, “Matri Seva is an extension of services of the existing Telemedicine system iMedixcare dedicated to the service of the community that Vivek Sanjivani initiated for the underprivileged. We are still living in the pandemic which showed us where we stand as a nation when it comes to a proper Healthcare System. iMedix has served the IIT Kharagpur community providing emergency consultancy services through remote consultation by physicians. I am hopeful that this technology will be further incorporated and adopted in other community health services as well.”

According to Swami Divyasukhananda, Coordinator, Vivek Sanjivani, this Telemedicine Service directly provides improved access, cost efficiency and quality healthcare services to patients from marginalised group within the reach of their homes in three Districts of Eastern Uttar Pradesh including one Aspirational District and One Aspirational district of Uttarakhand.

Mobile Telemedicine Units of Vivek Sanjivani offer flexible and viable options to offer healthcare facilities to the vulnerable groups in the rural areas of Uttar Pradesh.