Banking
Ujjivan SFB launches EZY: smarter, safer digital banking for every customer!
Ujjivan Small Finance Bank has announced the launch of Ujjivan EZY, its upgraded Mobile Banking and Internet Banking platform, marking a significant step in strengthening the Bank’s digital-first strategy.
Designed for its retail customer base, Ujjivan’s EZY offers a unified, secure and intuitive banking experience across mobile and web channels, and is available in nine languages – English, Hindi, Kannada, Gujarati, Marathi, Bangali, Odia, Punjabi and Tamil.
The platform brings together over 200 banking features, including more than 90 new capabilities, aimed at simplifying everyday banking while enabling deeper engagement across savings, payments, lending and investments.
Built on a next-generation microservices architecture, EZY enhances speed, scalability and system resilience, allowing the Bank to introduce new features faster and respond more effectively to evolving customer needs.
EZY integrates core banking services such as account management, fund transfers, fixed and recurring deposits, bill payments, debit card management, GST payments and investment services including Demat and NPS on a single platform.
In addition to these existing services, the upgraded platform has introduced loan services, ̣ smart statements, new digital capabilities and personalised interfaces based on customers’ product relationships, further enhancing convenience and customer experience, ensuring a comprehensive end-to-end banking experience.
The platform has been designed with a strong focus on accessibility and inclusion, catering to customers across geographies, age groups and varying levels of digital literacy. Security has been further strengthened through the integration of AppProtectt, an advanced security SDK that provides enhanced protection against fraud, device-level threats and emerging cyber risks.
Commenting on the launch, Deepak Agarwal, Head - Strategy and Transformation, Ujjivan Small Finance Bank, said, "The launch of EZY marks our shift from standalone digital channels to a unified digital ecosystem.
"The platform enables faster innovation, deeper customer engagement and sustainable business growth, while continuing to stay aligned with our focus on trust, simplicity, security and financial inclusion."
Digital channels continue to play a central role in the Bank’s operations, with digital payments accounting for over 95 per cent of Ujjivan Small Finance Bank’s total outward transactions, reflecting strong customer adoption and trust in its digital ecosystem.
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