Decathlon TMC MP Mahua Moitra accuses Decathlon of violating privacy and consumer laws
New Delhi/IBNS: Trinamool Congress (TMC) MP Mahua Moitra has accused French sporting goods retailer Decathlon of violating privacy and consumer laws after she was asked to provide contact details at a store in the national capital.
Moitra said in a tweet that she was asked by the store in Delhi's Ansal Plaza and its manager to provide mobile number and email address when she went to buy trousers for her father.
She tweeted, "Want to buy my dad trousers for ₹1499 in CASH at @Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & email ID to purchase. Sorry @Decathlon_India you are violating privacy laws & consumer laws by insisting on this. Am at store currently."
Want to buy my dad trousers for ₹1499 in CASH at @Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & email
— Mahua Moitra (@MahuaMoitra) April 28, 2022
ID to purchase.
Sorry @Decathlon_India you are violating privacy laws & consumer laws by insisting on this. Am at store currently.
Later, the store manager had put his own contact number to help Moitra get the trousers, the Lok Sabha MP from West Bengal's Krishnanagar said.
She tweeted, "I always buy stuff in UK from @DecathlonUK & they NEVER ask for mobile num & only for email if one wants paperless receipt. So clearly only Indian arm wants to fool customers here. Not nice @Decathlon_India."
I always buy stuff in UK from @DecathlonUK & they NEVER ask for mobile num & only for email if one wants paperless receipt.
— Mahua Moitra (@MahuaMoitra) April 28, 2022
So clearly only Indian arm wants to fool customers here. Not nice @Decathlon_India
Moitra said she always buys goods from Decathlon in the UK where the stores never ask for mobile numbers.
She tweeted, "I always buy stuff in UK from @DecathlonUK & they NEVER ask for mobile num & only for email if one wants paperless receipt. So clearly only Indian arm wants to fool customers here. Not nice @Decathlon_India."
I always buy stuff in UK from @DecathlonUK & they NEVER ask for mobile num & only for email if one wants paperless receipt.
— Mahua Moitra (@MahuaMoitra) April 28, 2022
So clearly only Indian arm wants to fool customers here. Not nice @Decathlon_India
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