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M-wallet, digital payment cos. must win customers’ trust for widespread adoption, says study

M-wallet, digital payment cos. must win customers’ trust for widespread adoption, says study

New Delhi, Nov 22 (IBNS): With a view to win customers’ trust, companies operating in the mobile-wallet sector should take measures like providing effective, completely secure, private and reliable services, 3-D or OTP (one time password) security options, data back-up system and others to spread awareness among people, suggested an ASSOCHAM-RNCOS joint study.