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US: Tech giant Samsung to replace 1 million Galaxy Note 7 phones

| | Sep 16, 2016, at 03:32 pm
Washington, Sept 16 (IBNS): Following incidents like batteries bursting into flames, the US Consumer Product Safety Commission has said that around one million Samsung Galaxy Note 7 smartphones,manufactured by the tech giant, will be recalled.

The website of the US Consumer Product Safety Commission read: "This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016."

"Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage," the Commission said.

It asked consumers to  stop using and power down the recalled Galaxy Note7 devices purchased before Sept 15.

Samsung has already announced it will replace the faulty devices.

" Samsung Electronics America, Inc. today confirmed that new Note7 replacement devices will be available in the United States at most retail locations no later than September 21, 2016," the company said in a statement.

The company said it has received approval for its exchange program and announced a formal U.S. voluntary recall of the Galaxy Note7, sold from August 2016 through Sept 15, 2016, in cooperation with the U.S. Consumer Product Safety Commission.

This recall follows the global announcement of battery cell issues related to certain Galaxy Note7 devices.

“Consumer safety is always our highest priority. Our collaboration with the CPSC to fast-track a voluntary recall in the U.S. addresses safety concerns by ensuring we reach Note7 owners quickly to exchange their devices,” said Tim Baxter, president of Samsung Electronics America. “We are asking owners to act now by powering down their Note7 devices and receive a replacement devices or a refund through our exchange program.”

Image: samsung-wallpapers.com
 

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