TRAI raises penalty for poor mobile services, including call drop
TRAI will also measure call drops based on data collected on the performance of telecom towers and not from the area offices of telecom operators, media reported.
Operators will be penalised if they fail to meet the prescribed benchmark for two quarters.
The penalty will kick-in if call drops in a quarter average more than 2 per cent of the total traffic in a telecom circle, media reported.
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