Gulmarg Gondola
Jammu and Kashmir: Gulmarg Gondola shut for 2 days after 300 tourists rescued from midair ordeal
The Gulmarg Gondola service in Jammu and Kashmir will remain suspended for two consecutive days after more than 300 passengers were left stranded midair on Monday following a major technical malfunction.
A massive seven-hour rescue operation was carried out under challenging weather conditions to safely evacuate all stranded tourists.
The incident occurred after a critical gearbox failure abruptly halted Asia’s highest ropeway, leaving 65 cabins suspended between the base station and Phase 1, with some dangling nearly 500 feet above the ground, Hindustan Times reported.
Although a spare gearbox was available, officials said replacing it would take at least a day, forcing authorities to launch a vertical rescue operation.
A joint rescue team comprising the Indian Army’s Chinar Corps, the High Altitude Warfare School (HAWS), the State Disaster Response Force (SDRF), the National Disaster Response Force (NDRF), and local police worked tirelessly for seven hours to bring the stranded tourists and holidaymakers to safety.
Meanwhile, Jammu and Kashmir Chief Minister Omar Abdullah said an inquiry would be conducted into the incident.
In a post on X, he appreciated the efforts of all agencies, rescue teams, and personnel involved in the successful evacuation of tourists stranded after the Gulmarg Gondola developed a technical fault.
Chief Minister appreciated the efforts of all agencies, rescue teams and personnel involved in the successful evacuation of tourists stranded after the Gulmarg Gondola developed a technical fault. He commended the swift response, coordination and professionalism displayed during…
— Office of Chief Minister, J&K (@CM_JnK) May 25, 2026
The Chief Minister commended the swift response, coordination, and professionalism displayed during the rescue operation, which ensured the safe evacuation of all passengers.
He further stated that the incident would be thoroughly examined, with responsibility for any lapses fixed and appropriate action taken.
The Gondola service will remain suspended on May 26 and May 27 for “technical maintenance.”
“All tickets booked for May 25, 26 and 27 shall be refunded in full,” the Jammu and Kashmir Cable Car Corporation said in a post on X.
𝐌𝐨𝐮𝐧𝐭𝐚𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐒𝐤𝐢𝐥𝐥𝐬 𝐨𝐟 𝐇𝐀𝐖𝐒 𝐨𝐧 𝐟𝐮𝐥𝐥 𝐝𝐢𝐬𝐩𝐥𝐚𝐲 𝐝𝐮𝐫𝐢𝐧𝐠 𝐑𝐞𝐬𝐜𝐮𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐭 𝐆𝐮𝐥𝐦𝐚𝐫𝐠
— Army Training Command, Indian Army (@artrac_ia) May 25, 2026
Following a major malfunction in the Gulmarg Gondola system that left 65 cabins stranded, the #IndianArmy rescue team, led by the… pic.twitter.com/Wl4bwP4jX8
" All the tickets booked for 25th , 26th and 27th May shall be refunded in full," JK Cable Car Corporation wrote on X.
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