DGCA slaps Rs 10 lakh fine on Go First for leaving behind 55 passengers in bus
New Delhi/IBNS: Aviation regulator Directorate General of Civil Aviation (DGCA) slapped a fine of Rs 10 lakh on Go First for violation of multiple air transport rules following a probe over one of its flights leaving behind 55 passengers at the Bengaluru airport, media reported.
Soon after the incident, the DGCA sent a notice to Go First demanding an explanation for several mistakes in its operation.
Flight G8 116 took off for Delhi from Bengaluru's Kempegowda International Airport around 6.30 am on January 9 this year, leaving behind 55 passengers in in one of the four buses that took passengers to the aircraft. The affected passengers had who had their boarding passes, and bags checked-in.
According to media reports, on examining the reply, there was improper communication, and coordination between the terminal coordinator, commercial staff, and crew regarding the boarding of passengers in the aircraft, the DGCA said.
The airline failed to ensure adequate arrangement for ground handling, preparation of load and trim sheet, flight dispatch, and passenger/cargo handling, the aviation watchdog added.
Go First had apologized for what it called an "inadvertent oversight", and offered the affected passengers one free ticket to travel anywhere in India, within the next year.
It also de-rostered the crew involved.