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Netflix users are now facing a new cyberscam. Photo Courtesy: Unsplash

Cyber scammers are now targeting Netflix users, streaming platform alerts people

| @indiablooms | Nov 30, 2024, at 10:39 pm

Cybersecurity experts are alerting Netflix users against a phishing campaign where hackers are hijacking important financial information by sending text messages.

Cybersecurity firm Bitdefender alerted people in a statement, "A phishing campaign deployed on a global scale is trying to trick people into believing they haven't paid their Netflix subscription. Don't fall for it – it's a scam. Criminals are trying to steal your Netflix credentials and credit card information at the same time."

"These SMS scare campaigns targeting Netflix customers have become ubiquitous and never stop, but they vary in size and scope. One very large such campaign started in September and is still active in many regions, not to mention that it spans 23 countries," the cybersecurity firm said.

As per the cybersecurity firm Germany and Spain remain two of the most hit nations.

The firm said users become vulnerable since Netflix lacks 2FA (two-factor authentication) and only relies on usernames and passwords.

Suggesting safety measures for users, Netflix said: "We'll never ask you to share your personal information in a text or email."

"We'll never ask for payment through a 3rd party vendor or website," the streaming platform said.

In the safety alert, the company said: "If the text or email links to a URL that you don't recognize, don't tap or click it. If you did already, do not enter any information on the website that opened."

The company users to be careful and change passwords if necessary.

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