TCS recognized as leader in SCM BPO by Everest Group
TCS’ position as a Leader was driven by its industry-leading market share (by revenue) in the Supply Chain Management (SCM) BPO landscape, strong technology capability for SCM BPO with investments in augmentation and platform-based solutions, and balanced delivery capabilities with a wide portfolio of offerings across industries.
“Organizations increasingly look to streamline their supply chain operations while gaining visibility and insights to quicken their time-to-market through their SCM BPO initiatives. Our assessment shows that TCS offers a credible option leveraging its broad experience, technology-enabled solutions, and balanced delivery model,” said Rajesh Ranjan, Partner and Head, BPS Research, Everest Group.
“TCS is focused on helping our customers simplify their supply chain, improve spend under management and establish governance and compliance. We apply technology innovation to help clients transform their supply chain for optimal cost and speed,” said Abid Ali Neemuchwala, Global Head, Business Process Services at TCS. “We believe that Everest's high ranking for TCS is a testament to the success our clients see with us. Our industry domain expertise, supply chain analytics experience and technology platforms, and tools enable us to deliver value to our clients.”
Enterprises across industries grapple with the increasing complexities of planning for ‘just in time’ availability in an increasingly global supply chain.
TCS addresses these customer needs with its domain expertise and best practices, and frameworks and accelerators. TCS’ FORE simplification methodology, its Robotic Process Automation framework, platforms on the cloud, and Analytics and TRAPEZE solution make sustainable improvements to our customers global supply chain.
The Everest Group report analyzed the position of 11 service providers specific to the SCM BPO market. These providers were mapped on Everest Group’s Performance, Experience, Ability, and Knowledge (PEAK) Matrix, a composite range of distinct metrics that measures each provider’s capability and market success.
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