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Vistara’s all-new Club Vistara is the fastest rewarding frequent flyer program

India Blooms News Service | | 26 Sep 2016, 06:12 pm
New Delhi, Sept 26 (IBNS): Vistara, India’s fastest growing full service carrier, launched the all-new Club Vistara (CV) frequent flyer program today, with inputs from its frequent flyers and those of other airlines forming the basis for the revamp.

With this, Club Vistara becomes the fastest rewarding frequent flyer program in the aviation industry* in India. It is also the most generous and least restrictive of all.

The Club Vistara frequent flyer program not only provides its members enhanced privileges but also offers the fastest accrual of points, redemption, and faster elite tier upgrades. CV members can accumulate CV Points when flying with Vistara, engaging with co-brand and airline partners, and also by participating in various promotional activities.

In addition to the existing CV Gold and CV Silver membership tiers, the airline has introduced a Platinum membership as its highest tier, and has also introduced a two-track scheme for elite tier qualification, which can now be through points accrued or flights flown, whichever is quicker.

Club Vistara Silver, Gold, and Platinum level members receive a host of benefits like additional baggage allowance, priority check-in and baggage handling, priority boarding, complimentary upgrade vouchers and lounge access, depending on their tier status.

Commenting on the launch of revamped Club Vistara program, Phee Teik Yeoh, CEO, Vistara, said, “We are committed to delivering value and outstanding service to our customers. In response to the evolving needs of our frequent flyers, we have enhanced our program and introduced new features that are relevant and important to them. We are confident that the revamp of the Club Vistara program will be well received by members and draw more travellers to Vistara.”

Talking about the revamp of the program, Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said, “When we set out to redesign Club Vistara, we started by asking frequent flyers of Vistara and other airlines what they would want to see in their ideal program. We asked them what they valued most, and also what were their key pain points across different loyalty programs. We then designed the program to reflect what we heard. Not only is it now the fastest rewarding loyalty program*, it is also the most generous. Importantly, Elite level benefits can be enjoyed by customers regardless of class of travel or fare paid. It is truly a program by frequent flyers, for frequent flyers.”